Privacy Policy

At Payrica, we are committed to protecting your privacy and securing your personal financial data. This Privacy Policy explains how Payrica Inc. ("Payrica", "we", "us", or "our") collects, uses, shares, and protects your personal information when you use our AI-powered personal financial assistant entirely inside WhatsApp and our associated services.

1. Information We Collect

To provide our AI financial services on WhatsApp, we collect the following categories of information:

• WhatsApp Metadata: Your phone number, WhatsApp profile name, and conversation history with the Payrica AI assistant.
• Identity & KYC Information: To comply with global anti-money laundering (AML) and counter-terrorism financing (CTF) regulations, we collect details such as your full name, date of birth, residential address, email address, and government-issued identification numbers (e.g., NIN for Nigeria, Ghana Card, SSN details, or equivalent) through our secure chat-based onboarding verification tools.
• Financial and Transaction History: Records of transactions you request our AI to perform, including recipient details, amounts, utility bill accounts, and transaction statuses.
• Visual Data: Images, receipts, or document photos you snap and upload to our chat scanner to extract payment information.

2. How We Use Your Information

We process your personal information for the following purposes:

• To operate, maintain, and optimize our AI-powered natural language chat engine.
• To route your transaction instructions (transfers, bill payments, balance checks) securely to our licensed banking and financial partners.
• To perform identity checks, prevent fraud, and maintain compliance with local regulations in active territories (e.g., CBN guidelines in Nigeria, Bank of Ghana guidelines, FCA regulations in the UK, FINTRAC in Canada, and FinCEN in the US).
• To secure your account, verify your private 4-digit confirmation PIN, and execute safety controls such as your "FREEZE MY ACCOUNT" trigger.

3. WhatsApp Data & Messaging Safety

Because Payrica operates entirely inside WhatsApp:

• End-to-End Encryption: All your conversation history with Payrica on WhatsApp is protected by WhatsApp’s standard end-to-end encryption protocols. We use standard secure API endpoints to receive and parse your chat commands.
• No Selling of Data: We hold a strict zero-sharing policy for personal financial logs. We never sell, lease, or distribute your financial logs, text chats, or transaction details to third parties for marketing purposes.
• Data Retention: We store metadata and transaction logs solely for compliance audits, tax filings, and transaction verification as required by standard local financial records laws.

4. Data Sharing & Third-Party Service Providers

We share necessary transaction data with third parties strictly to execute your financial commands:

• Regulated Partners: Your KYC details, target accounts, and transfer amounts are shared with our licensed commercial banking partners to execute and settle payments under their regulatory supervision.
• Visual Parser Tools: When you snap photos of invoices or account numbers, we scan them using secure enterprise image-recognition engines. No scanned files are retained by these engines after parsing.

5. Your Rights and Controls

You maintain full control over your personal data. You can text "DELETE MY DATA" or email us at info@payrica.ai to request access to, correction of, or permanent deletion of your profile and data records, subject to regulatory transaction-archiving mandates.

6. Contact Us

If you have any questions or complaints about this Privacy Policy or our secure data handling, please contact our Data Protection Officer at:

Email: info@payrica.ai
WhatsApp Help: +234 707 185 6843